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Technical Support
Call our 24/7 Internet Services Technical Support Help Desk at 888-777-5802 or contact us online for help with applications or access services.

Billing Questions
Get answers to your billing questions by calling Mpower Customer Support toll-free.

  • Business Customers: 888-777-5802
  • Residential Customers: 877-799-0033
  • Dial Access Telephone Numbers
    Mpower Internet supports the V.90, 56,000 Baud modem protocol standard. Click here to find the Mpower Internet access number nearest you.

    Domain Name Server (DNS)
    The Internet operates on a meshed network of routed data. The data finds its way largely via a numeric address scheme. DNS servers translate plain English names into numbers applicable to this address scheme.

  • Primary DNS Server: NS3.MPOWERCOM.NET
  • Secondary DNS Server: NS4.MPOWERCOM.NET
  • Email Server (POP and SMTP)
    The POP or incoming server is where you point your email program to gather your messages from the Mpower Internet server. The SMTP or outgoing server is where your email program sends email to the Mpower Internet server to be processed for delivery to its final destination.

  • Mpower's POP Mail Server: pop.mpowercom.net
  • Mpower's SMTP Mail Server: smtp.mpowercom.net





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